Shipping & Processing Time
Processing Time: Please allow up to 1-3 business days to process your order and dispatch it to Canada Post. Please be advised, receiving a “purchase order” via email indicating the items selected, does NOT guarantee all items will be in stock.
We will notify you by email when your package is processed at the postal service.
Note that in certain cases, multiple items may ship separately. However, no additional shipping fees will be applied.
General shipping time
Find all the general shipping times at: General shipping times
Guarantees on packages
Only trackable orders have a guarantee on the package. We will cover the entire package value and shipping if the package doesn’t arrive after 30 days from the estimated shipping time.
If you selected small packet surface, air or light order by ground, we will not ship another package if you are not receiving your order in the estimated delay at checkout. Usually, if it goes over this delay, it’s because your local postal service weren’t able to deliver it, or it has been held at the customs of your country for verification.
For all international physical product orders which are not shipping with a trackable option, we do not guarantee you will receive your package if you are not taking the trackable shipping. We will not refund any orders which go over the delay prescript by the postal service. Refunds are not possible for an order not received for international orders if the shipping option was not trackable.
We are not responsible of any extra custom fee charged. This fee can vary from country to country depending on the value of the package. Sometime it might have one, sometime not.
If you haven’t receive your non-trackable package and it has been longer than 6 weeks after we notified you by email, you can see why that might have happened here:http://marcfitt.helpscoutdocs.com/article/78-i-did-not-receive-my-order
Refunds & Exchanges
Unfortunately, if 30 days have passed since your purchase, you purchased a digital or discontinued product, or an item on sale, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in the original packaging.
We don’t accept the return/exchange or refund of a digital/downloadable file, or memberships bought/downloaded on www.marcfitt.com, http://store.marcfitt.com or http://members.marcfitt.com.
How to return a physical product:
- Mail it to: 334 boulevard Leveille, St-Eustache, J7R 6L4, Quebec, Canada.
- Include the receipt to your package with the reason why you want to exchange it, plus which size you need.
- Once your return is received and inspected, we will send you an email to notify you we have received your returned item. We will also notify you of the approval or rejection of your refund.
Note: You will be responsible for paying your own shipping costs to return your item. Shipping costs are non-refundable. We suggest to use a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
If you are approved for a refund or an exchange, we will process it, and a credit will be automatically applied to your credit card or original method of payment within 10 business days. Please allow us 7 business days to proceed with an exchange after we receive the goods.
Late or missing refunds (if applicable)
If you were eligible for a refund and you haven’t received it yet, first check your bank/PayPal account. It can take some time before your refund is complete; on average, a delay of 3-7 business days is given by PayPal to apply the refund on your card or PayPal account. If you have any problems or questions, contact us at www.marcfitt.com/support.
- The goal of this website is to share the experiences that have helped me reach success. Therefore, I am released from any obligation concerning your training and diet request. I am also not responsible for anything that might happen while you work out or follow a diet.
- There is no possibility of refund if you are not satisfied by the workout, diet plan, Supreme Abs Workout or any other service offered on www.marcfitt.com.
- The programs and meal plans are designed for private use only and shall not be published in any way.
- Due to my busy schedule, I will try to respond within 3-7 business days after your purchase.
- All diet programs are based on my experiences; I have no specific qualification in dietary nutrition.
- By sending me a request for a personalized workout or diet plan, you certify your acceptance and acknowledgement of these terms.
www.marcfitt.com is a website strictly with workout and fitness advice from personal trainer/fitness model Marc Fitt. All content, including text, graphics, images and information contained on or available through this website is for general information purposes only.
Please check with your local physician before starting any training and exercise routine. By subscribing to www.marcfitt.com, you agree and understand that all the advice, tips and information you read are done so at the user’s own risk. By joining www.marcfitt.com, you understand that you should always consult your physician before beginning any exercise program. This general information is not intended to diagnose any medical condition or to replace your healthcare professional. Consult with your doctor to design an appropriate exercise prescription. If you experience any pain or difficulty with these exercises, discontinue immediately and consult your physician.
WHEN TO CONTACT YOUR PHYSICIAN
You should contact a physician if you experience any symptoms of weakness, unsteadiness, lightheadedness or dizziness, chest pain or pressure, nausea, or shortness of breath. Muscle soreness after exercise may be experienced after beginning a new exercise. Contact your physician if the soreness does not ameliorate after 4-5 days.
This website, www.marcfitt.com, respects your right to privacy and maintaining your privacy is very important to us. We will not sell your email address to anyone, and your personal identity will not be associated with the address. This privacy notice discloses the privacy practices for www.marcfitt.com. This privacy notice applies solely to information collected by this website. You will be notified of the following:
1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.
We are the sole owners of all information collected, used, and shared on the site. We only have access to information collected that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party entity outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Team Fitt Section
PLEASE READ THESE TERMS OF MEMBERSHIP CAREFULLY BEFORE REGISTERING FOR, OR USING YOUR ACCOUNT ON www.marcfitt.com AS THEY CONTAIN BINDING LEGAL TERMS AND OBLIGATIONS INCLUDING LIMITATIONS OF LIABILITY AND DISCLAIMERS. (All these terms are also available atwww.marcfitt.com/terms).
1.ACCEPTANCE OF TERMS
By being a member of marcfitt.com, you accept these terms of service.
www.marcfitt.com is a website strictly with workout and fitness advice from Fitness Model Marc Fitt. All content, including text, graphics, images and information contained on or available through this web site are for general information purposes only.
Please check with your local physician before starting any training and exercise routine. By subscribing to www.marcfitt.com, you agree and understand that all the advice, tips and information you read are done so at the users own risk.
By joining www.marcfitt.com, you understand that you should always consult your physician before beginning any exercise program. This general information is not intended to diagnose any medical condition or to replace your healthcare professional. Consult your doctor to design an appropriate exercise prescription. If you experience any pain or difficulty with these exercises, discontinue immediately and consult your physician.
When to contact you physician?
You should contact a physician if you experience any symptoms of weakness, unsteadiness, light-headed or dizziness feelings, chest pain or pressure, nausea, or shortness of breath. Mild soreness after exercise may be experienced after beginning a new exercise. Contact your physician if the soreness does not improve after 2-3 days.
To use certain features of your Account or the Website, you may also need a username and password, which you will create through the registration process. You are responsible for maintaining the confidentiality of the password and account, and you are responsible for all activities that occur under your password or account. You agree to notify us immediately of any unauthorized use of your password or account or any other breach of security, and to ensure that you exit from your account at the end of each session.
5.INTELLECTUAL PROPERTY RIGHTS
The content on the Website, except all User Submissions (as defined above), including without limitation, video, auditory (sounds), text, imagery, scripts, files, graphics, photos, (defined as “Content”) and the branding, trademarks, are owned by or licensed to marcfitt.com, subject to copyright and other intellectual property rights under Canadian Civil Law and foreign laws and international conventions.
Content on the Website is provided to you for your information and/or entertainment and personal use only and may not be used, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of marcfitt.com. We reserves all rights not expressly granted in and to the Website and all Content.
You agree to not engage in the use, copying, or distribution of any of the Content other than expressly permitted herein, including any use, copying, or distribution of User Submissions of third parties obtained through the Website for any commercial purposes.
6. CHANGED TERMS
You can review the most current version of the Terms of Service at any time on www.marcfitt.com/terms.
7. MODIFICATIONS TO THE SERVICE AND PRICES
Prices of our products, digital service, memberships or any kind of service offer on www.marcfitt.com are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the service.
All kinds of digital files bought on this site can’t be refunded due to its properties.
A membership to my site isn’t refundable due to is properties. By taking a membership on marcfitt.com, you agree to the automatic (recurring payment) method and you are responsible for cancelling this payment through the members’ section or PayPal.
We don’t accept the return of a digital/downloadable file, or memberships bought/downloaded on www.marcfitt.com
Change Terms of Service
MODIFICATIONS TO THE SERVICE AND PRICES Prices for our products, digital service, membership or any kind of service offered on www.marcfitt.com are subject to change without notice. We reserve the right at any time to modify or discontinue the service (or any part of content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the service.
You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of, or access to our website or services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.